Get answers to the most common garage door questions from our expert team at Metro Garage Door Repair.
Ask Our ExpertsWe recommend annual professional maintenance to keep your garage door operating safely and efficiently. This includes lubrication, spring adjustment, safety testing, and hardware inspection. Regular maintenance can extend your door's lifespan and prevent costly emergency repairs.
Metro Garage Door Repair serves all of Los Angeles County, including Santa Monica, Redondo Beach, Carson, Cerritos, Pico Rivera, Marina del Rey, and surrounding communities. We provide same-day service throughout our coverage area.
Yes! We provide 24/7 emergency garage door repair services. If your garage door is stuck, broken, or poses a safety risk, call us anytime at (800) 686-9950. We understand that garage door emergencies don't wait for business hours.
First, check if the opener is plugged in and the remote has batteries. Ensure the manual release isn't engaged. If the door still won't open, it could be a broken spring, which requires professional repair. Never attempt to force open a door with a broken spring as this can be dangerous.
Standard springs typically last 7-10 years or 10,000 cycles. High-cycle springs can last 15+ years or 25,000+ cycles. The lifespan depends on usage frequency, climate, and maintenance. We recommend having springs inspected annually as part of regular maintenance.
Some minor maintenance like lubricating hinges or replacing weather stripping can be DIY projects. However, spring replacement, cable repair, and opener installation should always be done by professionals due to safety risks. Garage door springs are under extreme tension and can cause serious injury.
Yes, we provide free, no-obligation estimates for all new installations and major repairs. For service calls, we charge a diagnostic fee that is applied toward any repair work performed. We believe in transparent, upfront pricing with no hidden fees.
We accept cash, check, and all major credit cards including Visa, MasterCard, American Express, and Discover. We also offer financing options for larger projects. Payment is due upon completion of work unless other arrangements are made in advance.
We stand behind our work with comprehensive warranties. Labor is typically warranted for 1 year, and parts warranties vary by manufacturer (usually 1-3 years). We'll explain all warranty terms before starting any work.
Our expert team is here to help with any garage door questions or concerns
